8 Figures. 1 Secret. Who will you discover?
Crystal Series Vol. 1
Crystal Series Vol. 1
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Figures
Crystal Blind Box
350-450 gram PaperBoard
Figures
Short-pile plush/ Soft polyester fabric
Crystal Blind Box
350-450 gram PaperBoard
Figures
Short-pile plush/ Soft polyester fabric
The unboxing experience
The package arrives
Open and discover
Enjoy your new favorite
JUMI in motion
THE DETAILS
Good questions. Clear answers.
Will I get the character shown in the photos?
Will I get the character shown in the photos?
The character inside your Crystal Series Vol. 1 blind box is a surprise. The photos show the collection; they do not let you select the character you will receive.
Can I request a specific JUMI character?
Can I request a specific JUMI character?
You can choose Crystal Series Vol. 1, but not the character inside the blind box. That part stays a surprise until you open it.
What if I don't get the character I wanted?
What if I don't get the character I wanted?
Finding out which character you received is part of the blind box experience. Before opening a return request, please check our refund policy for eligibility and conditions. If you are unsure, contact us about your order.
Where is my order, and how do I track it?
Where is my order, and how do I track it?
Open Track your JUMI to check your shipment. If you cannot find your order or need help understanding an update, contact us with your order number.
My box arrived damaged. What should I do?
My box arrived damaged. What should I do?
Contact us with your order number and a description of what arrived damaged. Keep the box and packaging, and take clear photos so you can show us the issue. See our refund policy for the applicable conditions.